Help and Support

Welcome to VolunTie Help and Support!

Whether you’re just getting started or looking to make the most of VolunTie, you’re in the right place.
This section is your guide to building a thriving community of volunteers and making a real impact—together.

Getting Started

Follow these steps to set up your organization and start collaborating with your team and volunteers:

1. Access VolunTie: App, Web or Mobile? Up to You!
   Choose how you want to use VolunTie—on your browser, mobile device, or desktop app. Flexibility is built in.
2. Create an Organization
   Set up your organization’s profile and lay the foundation for your community.
3. Add a Welcome Post and Initial Pages
   Introduce your mission, share key information, and create a warm space for new members.
4. Invite Other Members
   Bring your team on board—administrators, coordinators, and volunteers.
5. Create an Event – i.e. an Opportunity
   Launch your first volunteering opportunity and define how people can get involved.
6. Share the Opportunity
   Spread the word! Promote your event across your network and beyond.
7. Chat with Members
   Use VolunTie’s built-in chat to stay connected, answer questions, and build community.
8. Collaborate with Other Administrators
   Work together behind the scenes to manage events, members, and content.

More Guides & Tutorials

Explore more tools and settings to tailor VolunTie to your organization’s needs:

1. Step by Step: Create a Sign-Up Opportunity Open to External Members
   Learn how to create public opportunities and allow non-members to sign up easily.
2. Verification for Registered Charities
   Understand the process for verifying your organization as a registered charity on VolunTie.
3. Privacy Levels for Organizations: Public, Private or Hidden
   Choose the right visibility setting for your organization and control who can find and join you.

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